AI SOLUTIONS
BOTSWANA

Our easy to use interface allows the deployment of Conversational AI for various platforms and domains, across different industries. With a library of prebuilt conversation templates, you do not have to start from scratch!

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Our Services

We offer a collection of natural language processing tools called “Bua”, to help service providers interact with customers through digital platforms in multiple African Languages.

Build Complex Chatbots

Handle Complex Transactions With Ease

Deploy Chatbots with Minimal Coding

Get Real-Time Insights into Your Chatbot Data

Instantly Translate chats

Track Agent Performance in Real- Time

Manage Chat Queues Efficiently

Quickly Access Contacts & Send Replies

BUA

Bot Builder: Build, train and deploy multilingual Conversational AI

Help Desk

Build chatbots that are able to extract the user’s intent and important key details (entities), and utilise a dialogue manager to be able to predict the next best action based on the user’s current message and context from the ongoing conversation.

Perform transactions with external APIs within conversations using custom functions in Python, enabling you to seamlessly integrate with any system that provides an API. This allows you to add buttons, rather than typing out a message.

Built-in one-click deployments for various messaging platforms such as WhatsApp, Telegram, Facebook Messenger, and more. Additionally you are able to connect your chatbot to other platforms through our REST APIs.

VELA

Call Centre Analytics

Harness the power of advanced proprietary models with our state-of-the-art analytics tool. By automatically detecting spoken languages in phone calls, we enhance efficiency and accuracy, allowing you to focus on what matters most – meaningful conversations.

Our analytics tool goes beyond boundaries, providing impeccable transcription services for phone calls featuring multiple languages. With the ability to seamlessly recognise and capture speech in different languages, understanding and analysing multilingual conversations has never been easier for businesses.

Discover meaningful insights, enhance accuracy, and streamline decision-making processes. Our advanced AI-Powered analytics transform data into actionable intelligence, providing you with a competitive edge.

Smart Detector Proactive Alerts

Stay ahead with Proactive Alerts, driven by the Smart Detector. Our intelligent system foresees issues before they emerge, enabling swift action through instant notifications.

Call Center Customer Statistics

91% of consumers reported poor customer service in 2021.
88% believe that the experience a company provides is as important as its product or services.
90% of customers consider an immediate response very important when they have a customer service question

Research

Research proves that only 3% of call in call centers are reviewed hence contributing to high customer disatisfection.

Why Us

We can help seamlessly integrate into your existing platform our solution, to help transform the way you analyse and understand phone calls.

awards won

5

XP YEARS

3+

clients

3

projects

7

Call Us

+267 71822622,
+267 78470099
+267 73751717

Location

Plot 61050, Off T-cono Dr, Diamond Park, Block 8, Gaborone, Botswana

office Hours

Mon – Fri …… 8 am – 4 pm,
Sat, Sun …… remotely